On the primary day of France Excellence 2022, an occasion that goals to additional broaden the success of French luxurious tourism in Brazil, DIÁRIO spoke with Patrick Branco Ruivo, Common Supervisor of the Eiffel Tower, in Paris.
The assembly was solely potential because of the kindness of the group Trump France, Official Company for the Growth of Tourism in France, represented right here in Brazil by Caroline Putnoki, the company’s director for South America.
Patrick is a former director of the Secretary Common of the Metropolis of Paris, liable for administration, management and modernization of the administration, having beforehand held a number of positions within the Metropolis of Mild. Former pupil at École Normale Supérieure de Cachan, professor (agrégé) in economics and administration, taught economics for 2 years at Lycée français in Athens after which personal legislation for 5 years at IUT in Perpignan. He entered the town of Paris, upon leaving the Nationwide Faculty of Administration. (AND ON).
He was additionally a diplomat for 2 years on the French Embassy in Bangladesh. Patrick Branco Ruivo grew to become CEO of the Eiffel Tower Working Firm (SETE) on November 8, 2018. Under is the unique interview given to DIÁRIO editor, journalist Paulo Atzingen:
What’s it prefer to drive probably the most visited vacationer spot on the planet?
Patrick White Purple – It’s an honor to guide the Eiffel Tower as a result of it’s the icon of Paris, it’s the icon of France and it’s the icon of magnificence. It’s certainly an important activity. There are greater than a thousand staff within the tower, which is open daily – besides on the day of the Nationwide Pageant when fireworks are set off for the civic vacation. It wasn’t all the time simple, I took workplace in November 2018 and shortly ended up with the yellow vest motion – in France the working class protests began. Then we had a two month transport strike after which the Covid shutdown which hit us laborious – we ended up shutting down, first the three month shutdown after which the 9 month shutdown.
What number of guests does the Eiffel Tower at the moment obtain?
Patrick White Purple – 6 million individuals in whole, of which 120 thousand are Brazilians. There may be quite a lot of responsiveness to Brazilians. Our purpose is to double the variety of guests by 2030.
What safety measures does (undertake) the Eiffel Tower for its guests, staff and the construction itself?
Patrick White Purple – Security is essential on the Eiffel Tower. Security round (environment) the place vacationers arrive and contained in the tower is essential. The wall surrounding the 2018 tower makes the place very quiet. This wall is aesthetically stunning and permits individuals to benefit from the attraction in full security. You may stroll across the space at no cost, you solely pay the ticket to climb the tower.
He held positions within the metropolis of Paris, which will need to have introduced nice administrative and administration expertise. What’s it prefer to handle (a group of) 360 staff who’re at the moment tied to the Eiffel Tower?
Patrick White Purple – Town of Paris owns the Eiffel Tower. However we’re a personal firm, with a Board of Administrators, formatted as such. Yearly, the Eiffel Tower firm earns roughly 100 million euros per yr (the equal of 500 million reais) from its exercise. Subsequently, it’s a enterprise – an organization with a sure picture, a small firm acknowledged in all elements of the world. However it’s a firm like some other. With a number of subjects to cowl, comparable to human assets, finance, advertising and marketing, safety. However my expertise, over time, he has introduced information of all the problems that must be addressed when working an organization just like the Eiffel Tower.
What are the factors used by way of places – utilizing the picture of the Tower – how do you identify significance and outline what’s fascinating or not, by way of goal?
Patrick White Purple – My job is commonly to say no. Every single day we obtain requests for promoting, movies. So it’s a must to be very cautious with the picture of the Tower. My job can be to take care of the extent of high quality in partnerships, selecting movies, sequence. Not way back, for instance, he got here to shoot the sequence Emily in Paris, we could have different movies and sequence nonetheless below wraps. My want is that Bollywood and Hollywood motion pictures are additionally shot within the tower. This yr specifically we’ve got very intense exercise on this space, after two years of frost and now it is rather robust.
Is the celebration of New Yr’s Eve a peak date or are there different extra vital ones?
Patrick White Purple – An important occasion on the Eiffel Tower is the day of celebration of the Nationwide Celebration – July 14. The fireworks over the tower appeal to over 500,000 individuals after which the pictures are unfold world wide. An important image of Festiva, because the tower is a nationwide emblem. December 31 focuses extra on the Arc de Triomphe.
The right way to Keep an Icon of nineteenth Century World Tradition, up to date on this up to date time of world adjustments?
Patrick White Purple – The Eiffel Tower was created in 1889 and was the French pavilion the place French excellence was proven – already on the time French scientific excellence was being talked about. From the start, the tower was an excellent success. And regardless of the 6 thousand elements, it was in-built 26 months, a giant problem. What permits it to be all the time steady is that it’s painted each seven years, this protects the construction of the tower. I just lately did a research to verify the situation of the unique iron and located it to nonetheless be in wonderful situation. Our Eiffel Tower all the time stays fashionable and delightful. The tower can be a type of magnificence, as a result of from the start it was out of the extraordinary. Till the Nineteen Twenties it was the tallest tower on this planet, it has a pure magnificence. Referred to as “La dame de fer”, the tower can be an important feminine icon, all luxurious manufacturers use the picture of the Eiffel Tower. That is what provides the tower modernity, a monument, which is a part of the heritage, permits the customer to see the panoramic view. However it’s also an icon of promoting, of luxurious, of cinema, there are numerous movies within the tower. At the moment, the will is to enhance the customer’s expertise with gastronomy. Now we have three cooks. One in every of them, Pierr Arne, created two macarons. The macarons have been developed to be bought solely within the Eiffel Tower retailers. 4 years in the past after I arrived there have been many Chinese language merchandise, in the present day there are much less and fewer Chinese language objects and extra French merchandise on the market to the customer.
It can be crucial as a result of everybody is aware of the Eiffel Tower, however on the identical time they have no idea who’s behind it, what is completed there, the transformations.
What motivated you to return to Brazil?
Patrick White Purple – It was mandatory to return to Brazil. I journey everywhere in the world, I have been to Russia, China and subsequent month I’ll america. It can be crucial as a result of everybody is aware of the Eiffel Tower, however on the identical time they have no idea who’s behind it, what is completed there, the transformations. It is very important publicize our work. Improve the standard of the customer expertise by growing on-line ticket gross sales to keep away from queues on the tower. As a result of many keep in mind the queues and contemplate the Eiffel Tower to be a dwelling organ. We knew that the France Excellence occasion would happen, with an emphasis on gastronomy, excellence, and it was essential that the tower was additionally there. Once I go overseas, it’s mandatory to grasp the expectations of tourism professionals, of the Brazilian customer, what he likes, with the intention to adapt our supply to the sort of viewers. Occasions like France Excellence additionally assist to grasp the incentives for increasing Brazilians’ go to to the Tower. Earlier than Covid, vacationers from Brazil represented 4% of visits, and in the present day 2%, growing little by little.